Answering your questions
We understand that planning a funeral can be a challenging time, and you may have many questions about our services.
To help make things easier, we’ve compiled answers to some of the most common questions about our funeral stationery design and printing process. If you need further assistance, please don’t hesitate to contact us.
About Our Services
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We specialise in designing and printing personalised funeral stationery, including funeral orders of and portraits. Our aim is to help you honour your loved one with meaningful, high-quality designs.
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Yes, all designs can be fully customised with your loved one’s details, hymns, prayers, readings and photographs.
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The session is conducted via video call with our CEO and lead designer, Martin Lewis. During this time, we input all of your loved one’s details and photos into the order of service design.
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In addition to funeral orders of service, we offer free-standing portraits and funeral notices. If you have a specific request, please let us know.
Printing & Delivery
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To maintain the quality and integrity of our designs, all printing is handled by Membrance.
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Once your design is approved and you’ve placed your order, we aim to deliver printed materials within 2–5 working days.
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Printing costs depend on the type and quantity of items you order. Prices can be found here: Pricing
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All of our orders of service are A5 sized and professionally printed on premium silk paper stock: 300gsm for the cover and 200gsm for inner pages. A5 Dimensions: 148 x 210mm.
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Yes, all orders are shipped with tracking information, which we’ll provide once your items are dispatched.
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At the moment we only deliver within Great Britain.
Revisions & Support
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We don’t mind making revisions to get your design is just right. We do not charge a design fee so you only pay the print costs.
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If the mistake is on our part, we’ll reprint your order free of charge. If the error was approved in the design proof, we can offer a discounted reprint.
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Yes, we keep your designs on file for a set period of time, making it easy to reorder items if needed.
Getting Started
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To get started, fill in loved one’s details using our Google Form on the ‘Get Started’ page.
Link to Page: Get Started Page
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Make a booking here: Design Session Booking Page
Alternatively contact us through our website or call us to schedule your free session.
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We recommend gathering any photos, text, or ideas you’d like included in the design. Don’t worry if you’re unsure—our team will help guide you.
An FAQ can be found here: Design Session Booking Page
The Process
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Collecting the details
Fill in your loved one’s details with our Google Form to begin creating your order of service. The Google Form allows us to collect all the written information we need to begin designing your order of service. We will ask for information such as; your loved one’s name, the hymns, readings and poems you want to include.
Creating the Design
Once you have uploaded your loved one’s details a member of our team will request the pictures of your loved one that you want featured on the order of service. We will then add the pictures to the design and email you a PDF of your creation for your approval. Any changes can be made, until you are happy with the order of service.
Order & Delivery
You then place and pay for your order, which will then be printed and delivered in time for your loved one’s funeral.
We help families make beautiful funeral stationery
Simply fill in your loved one’s details and we will craft a beautiful personalised order of service your family will cherish.
Designed, Printed & Delivered
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1. Details
Submit your loved one’s details on the get started page. -
2. Design
We design your order of service - yes you can make changes. -
3. Delivery
Place your order - we’ll print and deliver in time for the funeral.